Cloud PBX or VoIP Is Not a One-Size-Fits-All Service Solution
Cloud PBX is not a template solution, and VoIP is not one-size-fits-all. Many businesses hoping to successfully utilize VoIP through their current phone service provider, or other IP service providers, have been less than satisfied. Whether to save money or gain enhanced and expanded connectivity, they have instead experienced poor quality such as echo and dropped calls, bandwidth limitations affecting call capacity at peak times, and security problems from toll fraud costs to VoIP spam. As such, these businesses may unfortunately have the impression that VoIP is not a viable option.
- No User Limit
- 24/7 Support & Live Helpdesk
- Enhanced Reporting
- Inter-office Extension dialing
- Auto-attendant IVR
- Call Flow Management / Ring Groups
- Direct Dial Numbers (DID)
- Busy Lamp Fields
- Call Controls (Transfer, Mute, Hold)
- Conference Bridge - $10ea
- Call recording OR On-demand Call Recording - $5ea user
- Internet Faxing - $15ea
- Communicator (mobile softphone)
Everything from Essentials +
- Hot Desking
- Unlimited Business SMS *usage rate applies*
- Communicator Softphone
- Client Facing Dashboard Access
- System Wide Custom Notifications
- Multi-extension Voicemail Access
- Conference Bridge
- Internet Faxing
- Automatic Call Recording
- Combined functions of Essentials & Standard
- Hardware-as-a-Service (Lease of Phone Hardware)
- Internet Faxing
- Automatic Call Recording/On-Demand Recording
- Popular CRM Integration
- Unified Communication -as-a-Service
- Instant Messaging
- Video Conferencing
- Multi-device continuity
- Document/file sharing47 Country Calling
- Conference Bridge
- Helpdesk Integrations
- Toll-Free Number Support
- Hold Queues
- Auto Attendant
- Advanced IVR & Call Flow Management
- Hold Music
- Call Recording and Storage
- Manager Alerts for Service Level
- Call Monitoring
- Analytics and Reporting
- Status Dashboards
Includes Agent + Supervisor plus:
- Linear 1 Hosted
- Linear 1 Network Operations Center support
- Multi-monitor VDI Desktop w/keyboard & mouse OR standalone desktop solution
- Utilize VMware for cloud hosted operating system
What Are the Benefits?
From initial setup to ongoing maintenance and upgrades, a Cloud PBX solution through Linear1 eliminates significant cost typically associated with installing and running your own phone system on site.
Ease of Setup & Use
With Linear 1 Technologies, installation is easy, and the management of your system will no longer deplete your time and resources.
Local Presence & Power
With Linear 1 Technologies, your business has a local Cloud PBX provider and access to our robust fiber optic network, including bandwidth and service to handle the highest demands of your business.
With desktop soft phone applications and even mobile phone applications, your workers can enjoy maximum flexibility and use your phone system from anywhere. You are no longer tied down to a traditional desk phone in an office and can set one number to ring every device.
Since your system isn’t limited by what hardware you have on site, with Linear 1 you can scale your system up or down with a call to us, or in some cases by the flick of a switch to custom fit your needs.
A Linear 1 Technologies Cloud PBX will elevate your business’ status and service profile: a powerful, reliable phone system with features normally reserved for large enterprise systems, like auto-attendant and call routing.
A Linear 1 Technologies VoIP and a Cloud PBX solution is custom and initiated to deliver specific, scalable outcomes and features.
Don’t let phone problems damage your company’s brand. Let us manage your network.
The critical first choice is the service provider who can identify and deliver that solution. Linear 1 Technologies has the experience and expertise to meet your specific business needs. We will identify the best solution for your business and can install and provide a seamless integration with the support to keep your business running smoothly.
VoIP and landline should feel the same for the customer
Bandwidth managed correctly will allow clear calls with low latency
Guaranteeing your business’ data security and integrity
Can't Purchase a New Phone System?
Try SIP Trunking
Technology holds the potential for a wide array of solutions. Determining how to apply technology to create the best product for your business is the mission of Linear 1.
A SIP trunk is a direct connection between your business and Linear 1. Most significant to many potential clients, SIP (Session Initiation Protocol) can utilize the wired phone system you are using now to deliver full feature IP Voice Services, such as remote office integration, call survivability, reduced long-distance charges and call metrics to name a few.
SIP Trunking with Linear 1 can be your next step to a wireless future, eliminating the need to purchase new hardware, add costly infrastructure, and yet still provide many of the same benefits (listed above) as PBX and VoIP Solutions.